City of Ashland adds new public self service kiosk

June 20, 2025

Users can submit online records requests, look up public reports, permits, and more

By Ashland.news staff

The city of Ashland has added a public self service kiosk to the city’s Community Development & Engineering Services Building, 51 Winburn Way, according to a news release.

Users can access multiple services at the kiosk. They include the following applications:

Citizen Self Service (CSS), which offers online building, planning, and public works permits. Project tracking and inspection scheduling are also included.
HdL, which includes online business license and home occupation permits.
Just FOIA for online records requests.
SeeClickFix, intended for submitting non-emergency requests and reports such as grafitti, parking violations, streetlight outages, and abandoned vehicles.
LaserFiche, which includes the City of Ashland’s digital records archives.
Utilities Account Portal, where users can view utility bills, make payments online, sign up for new service or transfer service.

The Community Development & Engineering Services Building is open 9 a.m. to 3 p.m. Monday through Friday. City staff will be available if users need any assistance.

Visit ashlandoregon.gov/161/Community-Development for more information.

Ryan

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